I want you to be happy with your purchase at JOs Jewels. I am happy to take returns within 7 days. For items that are imported, I am not able to take returns on. In the event that there is a manufacturing defect, I would ask you to return it to me so that it can be repaired.
Please know that special care must be taken when wearing pave jewelry, especially rings and bracelets, which, as we all know, are at greater risk of having the stones knocked out of their settings. Please ask for suggestions if you are trying to buy a gift for someone, there are some pieces that might work better. I am happy to help!
A couture piece from India means that it could take as long as 2-4 weeks to receive. They make their fancier pieces one at a time, plus, the shipping takes a little longer.
If you need a gift or a piece for yourself, and do not have the luxury of time, then please consider getting a vermeil/silver piece, or one from my fine jewelry category, as these pieces take 5-11 days to receive. Pieces from my Red Sapphira line are available for immediate shipment.